Please read the Terms
of Use carefully before accessing or using this Site
Acceptance of terms
By accessing or using this Site
in any way, including using any
Services, downloading Materials
or merely browsing the Site
(capitalized terms defined
below), you agree to and are
bound by the terms and
conditions set forth in this
document and in any changes
thereto that RaceXpert may
publish from time to time
(collectively, the "Terms of
If you do not agree to
all of the terms and conditions
do not access or use this Site.
RaceXpert may change the Terms
of Use and other guidelines and
rules posted on the Site from
time to time at its sole
discretion. Your continued
access or use of the Site, or
any Materials or Services,
constitutes your acceptance of
Your access and use of
the Site, Materials and Services
will be subject to the most
current version of the Terms of
Use, rules and guidelines posted
on the Site at the time of such
use. Please regularly check this
page to view the most current
terms. If you breach
authorization to access or use
this Site, Services and
terminates, and any Materials
downloaded or printed from the
Site in violation of the Terms
of Use must be immediately
General Site Disclaimer
To the fullest extent
permitted at law, RaceXpert is providing this website, its contents
and its online payment facility on an "as is" basis and makes no
(and expressly disclaims all) representations or warranties of any
kind, express or implied, with respect to this website or the
information, content, products or services included in this site
including, without limitation, warranties of merchantability and
fitness for a particular purpose.
In addition, RaceXpert
does not represent or warrant that the information accessible via
this web site is accurate, complete or current.
In no circumstances, to the fullest extent permitted at law,
shall RaceXpert nor or any of its officers or employees be liable
for any loss, additional costs or damage howsoever arising suffered
as a result of any use of this web site or the information, content,
What is your general refund policy?
All services provided by RaceXpert are classed as digital
downloads which are given their own unique category under the
Consumer Contracts Regulations and are therefore not services or
goods. If you want to download digital content within the 14 day
cancellation period you must agree to waive your cancellation
rights. By making a payment to us using the orderform on this web
site you are confirming that you have waived your right to a cooling
off period and have accepted our terms and conditions in full. This
is to prevent you from changing your mind after you have downloaded
the content and / or accessed our web site. No refunds or discounts
are given for incorrect ordering.
What is the RGS service refund policy?
The Money Back Guarantee on the RGS service is valid for 7
Calendar Days from the date of your purchase. In order to qualify for a full
refund the software must have failed to generate a profit during the first 7
days of your membership using RGS System 1 in its default settings and
proportions and running results for the full racing day on all 7 days. In
the event there is a loss that needs to be completed on day 7 this period is
then further extended to the point on the next day when the system goes back
into profit. Failure due to any Betfair Betting Restrictions, Power
Failures, Computer Software or Hardware Problems, Internet Issues or an
Insufficient Betting Bank will automatically void this refund guarantee.
Members will be required to submit full documentary evidence with any refund
claim to include the full results generated on all 7 days, a copy of their
RGS sheet for each day and a copy of the CSV of the relevant time period in
their Betfair account. You should note that we run RGS System 1 ourselves
every single racing day and use those results to compile the information for
our newsletters. We will therefore easily be able to double check any
information that you supply. Although your results will always be very
similar due to the speed at which the Betfair market moves there may be
slight differences between our RGS results and any particular members
results. The daily results generated by us will however always be used to
make the final decision on any particular case.
All aspects of the RaceXpert website design,
text, graphics and all software compilations, underlying source code,
software (including applets) and all other material on this website are
copyright RaceXpert and its affiliates, or their content and technology
Copyright in all material on this website (unless otherwise
indicated) is held by RaceXpert . The express permission of the
Copyright holder must be obtained for any use of this material other
than for purposes permitted by law.
may not download or install any Software or files that is
accompanied by or includes a License Agreement unless you have read
and accepted the terms of the License Agreement. REPRODUCTION OR
REDISTRIBUTION OF THE SOFTWARE IS STRICTLY PROHIBITED.
At RaceXpert we recognise
that your personal privacy is a serious and important issue and
we support the principle of protecting privacy on the Internet
within the context of current UK legislation.
By using the RaceXpert web site you consent to the collection
and use of your personal information in accordance with this
policy. Though the policy has been developed to take account of
changes in Internet technology it is subject to change and any
such changes will only be notified on this page.
processing of personal data is regulated by the Data Protection
Act 1998. Any requests by individuals for access to information
held about them by RaceXpert should be made by e-mail to
The statutory fee (currently £10) is payable
Acceptance of terms
commitment to your privacy and the protection of your
Why did you receive an email from us?
If you received a mailing from us, (a) your email address is
either listed with us as someone who has expressly shared this
address for the purpose of receiving information in the future
("opt-in"), or (b) you have registered or purchased or otherwise
have an existing relationship with us or a related company. We
respect your time and attention by controlling the frequency of
How we protect your privacy
We use security measures to protect against the loss, misuse and
alteration of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal
information with anyone without your advance permission or
unless ordered by a court of law. Information submitted to us is
only available to employees managing this information for
purposes of contacting you or sending you emails based on your
request for information and to contracted service providers for
purposes of providing services relating to our communications
How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease
receiving email from us, or to change your expressed interests.
If you wish to do this, simply follow the instructions at the
end of any email or contact us using our online contact form.
If you have received unwanted, unsolicited email sent via this
system or purporting to be sent via this system, please forward
a copy of that email with your comments to email@example.com
What we do with the information?
personal information that you provide to us will only be used
for the purpose stated at the time we request it. We will not
sell, license or trade your personal information to others. We
do not provide your personal information to direct marketing
companies or other such organisations.
Personal information provided by you, and any other information
relating to you, will be held by RaceXpert and may be used
for its own marketing purposes, or occasionally shared with
other organisations in the prevention of fraud.
Using the logging data we analyse demographic and other
statistical information about user behaviour to analyse the
popularity and effectiveness of our site. In performing such
analysis and in the course of our business we will only ever
disclose such information in an aggregated form that is not
capable of identifying an individual user.
If you have any queries or
concerns about privacy on the RaceXpert website please contact
Our company policy is to always do the very best
we can to aid our customers in achieving the best possible return
through the use of our services, products and / or software. We
therefore reserve the right to change alter or withdraw any
promotion, service or program feature as we see fit, to help achieve
this goal for our members. In the event this ever means the complete
withdrawal of a particular individual service you have subscribed
to, an alternative deemed suitable by us of equal value will be made
available to you. We do not however in these circumstances ever
provide refunds, and your purchase is therefore deemed to be
acceptance of these terms and conditions. No claim whatsoever can be
made against RaceXpert for any losses incurred from installing or
using the software, database, ratings, advice or associated files.
Gambling can be a form of entertainment if handled with the right
attitude. A good approach is to aim to win but to also be prepared
to lose - and lose only the amount you planned to risk on that day.
In other words, you have to accept the fact that you cannot force a
winning outcome, you cannot win every time and past performance is
not a guarantee of future results.
Using this website, the
RaceXpert software, or any other associated service is deemed
absolute acceptance of all of the above.