Please read the Terms of Use carefully before accessing or using this Site

Acceptance of terms
By accessing or using this Site in any way, including using any Services, downloading Materials or merely browsing the Site (capitalized terms defined below), you agree to and are bound by the terms and conditions set forth in this document and in any changes thereto that RaceXpert may publish from time to time (collectively, the "Terms of Use"). If you do not agree to all of the terms and conditions contained in the Terms of Use, do not access or use this Site.

RaceXpert may change the Terms of Use and other guidelines and rules posted on the Site from time to time at its sole discretion. Your continued access or use of the Site, or any Materials or Services, constitutes your acceptance of the changes. Your access and use of the Site, Materials and Services will be subject to the most current version of the Terms of Use, rules and guidelines posted on the Site at the time of such use. Please regularly check this page to view the most current terms. If you breach any of the Terms of Use, your authorization to access or use this Site, Services and Materials automatically terminates, and any Materials downloaded or printed from the Site in violation of the Terms of Use must be immediately destroyed.

General Site Disclaimer
To the fullest extent permitted at law, RaceXpert is providing this website, its contents and its online payment facility on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, products or services included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose.

In addition, RaceXpert does not represent or warrant that the information accessible via this web site is accurate, complete or current.

In no circumstances, to the fullest extent permitted at law, shall RaceXpert nor or any of its officers or employees be liable for any loss, additional costs or damage howsoever arising suffered as a result of any use of this web site or the information, content, or products

What is your general refund policy?
All services provided by RaceXpert are classed as digital downloads which are given their own unique category under the Consumer Contracts Regulations and are therefore not services or goods. If you want to download digital content within the 14 day cancellation period you must agree to waive your cancellation rights. By making a payment to us using the orderform on this web site you are confirming that you have waived your right to a cooling off period and have accepted our terms and conditions in full. This is to prevent you from changing your mind after you have downloaded the content and / or accessed our web site. No refunds or discounts are given for incorrect ordering.

What is the RGS service refund policy?
The Money Back Guarantee on the RGS service is valid for 7 Calendar Days from the date of your purchase. In order to qualify for a full refund the software must have failed to generate a profit during the first 7 days of your membership using RGS System 1 in its default settings and proportions and running results for the full racing day on all 7 days. In the event there is a loss that needs to be completed on day 7 this period is then further extended to the point on the next day when the system goes back into profit. Failure due to any Betfair Betting Restrictions, Power Failures, Computer Software or Hardware Problems, Internet Issues or an Insufficient Betting Bank will automatically void this refund guarantee. Members will be required to submit full documentary evidence with any refund claim to include the full results generated on all 7 days, a copy of their RGS sheet for each day and a copy of the CSV of the relevant time period in their Betfair account. You should note that we run RGS System 1 ourselves every single racing day and use those results to compile the information for our newsletters. We will therefore easily be able to double check any information that you supply. Although your results will always be very similar due to the speed at which the Betfair market moves there may be slight differences between our RGS results and any particular members results. The daily results generated by us will however always be used to make the final decision on any particular case.

Copyright
All aspects of the RaceXpert website design, text, graphics and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright RaceXpert and its affiliates, or their content and technology providers.

Copyright in all material on this website (unless otherwise indicated) is held by RaceXpert . The express permission of the Copyright holder must be obtained for any use of this material other than for purposes permitted by law.

You may not download or install any Software or files that is accompanied by or includes a License Agreement unless you have read and accepted the terms of the License Agreement. REPRODUCTION OR REDISTRIBUTION OF THE SOFTWARE IS STRICTLY PROHIBITED.

Privacy Statement
At RaceXpert we recognise that your personal privacy is a serious and important issue and we support the principle of protecting privacy on the Internet within the context of current UK legislation.

This privacy policy explains how we treat your personal information. By using the RaceXpert web site you consent to the collection and use of your personal information in accordance with this policy. Though the policy has been developed to take account of changes in Internet technology it is subject to change and any such changes will only be notified on this page.

The processing of personal data is regulated by the Data Protection Act 1998. Any requests by individuals for access to information held about them by RaceXpert  should be made by e-mail to
info@racexpert.com. The statutory fee (currently 10) is payable

Acceptance of terms

We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us or a related company. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email or contact us using our online contact form.

If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@racexpert.com for review.

What we do with the information?
Any personal information that you provide to us will only be used for the purpose stated at the time we request it. We will not sell, license or trade your personal information to others. We do not provide your personal information to direct marketing companies or other such organisations.

Personal information provided by you, and any other information relating to you, will be held by RaceXpert  and may be used for its own marketing purposes, or occasionally shared with other organisations in the prevention of fraud.

Using the logging data we analyse demographic and other statistical information about user behaviour to analyse the popularity and effectiveness of our site. In performing such analysis and in the course of our business we will only ever disclose such information in an aggregated form that is not capable of identifying an individual user.

Any questions?
If you have any queries or concerns about privacy on the RaceXpert website please contact us at
info@racexpert.com

Disclaimer
Our company policy is to always do the very best we can to aid our customers in achieving the best possible return through the use of our services, products and / or software. We therefore reserve the right to change alter or withdraw any promotion, service or program feature as we see fit, to help achieve this goal for our members. In the event this ever means the complete withdrawal of a particular individual service you have subscribed to, an alternative deemed suitable by us of equal value will be made available to you. We do not however in these circumstances ever provide refunds, and your purchase is therefore deemed to be acceptance of these terms and conditions. No claim whatsoever can be made against RaceXpert for any losses incurred from installing or using the software, database, ratings, advice or associated files. Gambling can be a form of entertainment if handled with the right attitude. A good approach is to aim to win but to also be prepared to lose - and lose only the amount you planned to risk on that day. In other words, you have to accept the fact that you cannot force a winning outcome, you cannot win every time and past performance is not a guarantee of future results.

Using this website, the RaceXpert software, or any other associated service is deemed absolute acceptance of all of the above.

Copyright 2002 - 2016

RaceXpert, 260 Imperial Court, Exchange Street East, Liverpool, Merseyside, L2 3AB